GENERAL TERMS AND CONDITIONS

1. scope of application
For all orders via the site www.dr-red-lion-ch the following terms and conditions apply.

2. contracting party, conclusion of contract
The purchase contract is concluded with Tamás Szikra.

By submitting an order via the order form, you place a binding order. The confirmation of receipt of your order is sent by e-mail immediately after sending the order.

When the contract with us is concluded depends on the payment method you have chosen:

Prepayment
We accept your order by sending you a declaration of acceptance in a separate e-mail within two days, in which we provide you with our bank details.

3. contract language, contract text storage
The language available for the conclusion of the contract is German, Italian and French.
We save the contract text and send you the order data and our terms and conditions by e-mail. You can view the contract text in our customer login.

4. terms of delivery
We deliver the Red Calcium, the Pig Salt and the Nano Calcium free of charge. The Red Lion tincture costs 10 Euro per ration.

We only deliver by dispatch. Unfortunately it is not possible to collect the goods yourself.

We do not deliver to packing stations.

5. payment
In our shop, the following payment methods are available to you:

Prepayment
If you choose the payment method prepayment, we will give you our bank details in a separate e-mail and deliver the goods after receipt of payment.

6. retention of title
The goods remain our property until full payment has been received.

7. transport damage
If goods are delivered with obvious transport damages, please complain about such defects to the deliverer as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, especially your warranty rights. However, you help us to be able to assert our own claims against the carrier or the transport insurance company.

8. warranty and guarantees
Unless expressly agreed otherwise below, the statutory liability for defects shall apply.
The limitation period for claims for defects is one year from delivery of the goods in the case of used goods.
The above restrictions and shortening of deadlines do not apply to claims based on damage caused by us, our legal representatives or vicarious agents

in case of injury to life, body or health,
in the event of intentional or grossly negligent breach of duty or fraudulent intent,
in case of violation of essential contractual obligations, the fulfilment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations)
within the framework of a guarantee promise, if agreed or
as far as the scope of application of the product liability law is opened.

Information on any additional warranties that may apply and their exact terms and conditions can be found with the product and on special information pages in the online shop.

9. liability
For claims based on damages caused by us, our legal representatives or vicarious agents, we are always liable without limitation

in case of injury to life, body or health,
in case of intentional or grossly negligent breach of duty,
in the case of guarantee promises, if agreed, or
as far as the scope of application of the product liability law is opened.

In the event of a breach of material contractual obligations, the fulfilment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, on the part of our legal representatives or vicarious agents, liability shall be limited in amount to the damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected. Otherwise, claims for damages are excluded.

10. dispute settlement
The European Commission provides an Online Dispute Resolution (OS) platform, which you can find here https://ec.europa.eu/consumers/odr/.
We are prepared to participate in out-of-court arbitration proceedings before a consumer arbitration board.
The responsible body is the General Consumer Conciliation Board of the Centre for Conciliation e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de.

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